Value Delivery System Sprint

Who it's for?

SMEs with real users but friction in activation, retention, or support.

Customer prep

• Share any usage data, funnel metrics, or customer feedback (even anecdotal)
• Invite a representative from product/dev/support to join session

Customer’s role

• Participate in a cross‑team mapping workshop
• Review output diagram + recommendations

Coach’s role

• Facilitate mapping of user journey + delivery pipeline
• Use AI to scan support tickets/analytics for bottleneck patterns
• Create a Value Delivery Diagram highlighting friction points
• Summarize findings + quick‑win fixes